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Raving Clients

t the end of the day, we all should have some way to measure whether or not we have been a success.

The comments you are about to read are reprinted with permission from the people who have honored me with their honest feedback about my work.

It was my privilege to be a part of their transformation in mind and spirit.

(May 2008) "I would like to thank you for your part in the development and delivery of the "Leading During Challenging and Changing Times" workshop for Information Technology Management. The class was very well recieved and without your enthusiasm and quick turnaround, we could not have delivered the class in such short notice. While it is one step of a major effort, your diligence in this effort did not go unnoticed. Thanks again for all of your assistance in this effort."

Mark Menard, Chrysler Executive

(March 2008) "Cheri, you did it again! With all of the changes Chrysler's going through, I can't tell you how much we appreciate the work you've been doing -- whether you're teaching us how to handle stress, improve our emotional intelligence or speaking to women about leadership, you consistently deliver on your commitment to transform the hearts and minds of Chrysler employees."

Peter Rosenfield, Senior Automotive Executive, Chrysler Corporation

(August, 2006) "A self-proclaimed 'excellence addict,' Cheri delivers.
Her program helped us get more, be more and achieve more -- both personally and professionally -- than we ever imagined. If you want to transform where you are and get to where you want to be and are ready to stop wasting money and start getting results, do the math. Hire Cheri."

Anmar K. Sarafa, CFA, President, Steward Capital Management

“We have contracted with Cheri many times to coach our candidates for the “Technical Specialist” position at Visteon. Too often, brilliant technologists have difficulty communicating the importance of their discoveries and abilities.

Cheri Najor brings out the confidence and ability to ‘read your audience’ that has made my people successful and effective leaders.

She has transformed the shyest PhD’s into candid conversationalists and captivating speakers.

And, she does this ‘magic’ in a surprisingly short time.

Thank you, Cheri! "–

Larry Kniesel, Product Development Manager, Visteon Corporation

"Cheri brings a unique and valuable combination of assets to our projects. She is an excellent instructional designer.

She is a top-notch distance learning facilitator.

Her personal style and approach, not to mention her years of experience, puts our clients at ease throughout the program development process.

I will use her again the first chance I get."

Carol O’Neill, Director of Training. Maritz Performance Improvement Corporation

"When it comes to designing a customized workshop that really hit the mark, Cheri created a Coaching Skills workshop for our technicians that really delivered.

I would highly recommend Center for Peak Performance and Cheri to anyone who demands results."

Roy Powers, Senior Manager. Raytheon Corporation

“Cheri’s Conflict Resolution course was the best class I have ever taken and I recommend it highly for all GM employees…

At the beginning of the class, Cheri promised that we would be empowered to handle conflicts. I was skeptical, but I can honestly say that this class has made a difference in my life – not only how I look at conflicts, but how I handle them.

I’m so glad I took the course. This stuff really works!!”

Marilyn Southern, General Motors Corporation

"Cheri is a true pleasure to work with ... from development to delivery, to helping build a strong rapport with clients and colleagues, she's always willing to go the extra mile.

A true professional."

Mike McWilliams, Carlson Marketing

"Our tradeshow training experience with Center for Peak Performance was outstanding. The speed and professionalism that Cheri Najor exhibited was above and beyond our expectations.

The instructor who delivered the session was energetic and engaging. Our experience with Center for Peak Performance was extremely positive and I would recommend Cheri and her services to anyone."

Shanon Cronan, American Axle Corporation

“Cheri, you truly made a life and career-altering impact on our associates and every time your name is mentioned, I see a positive glow comes over their faces.

You are -- no doubt-- one of the best instructors we have ever experienced. Many of our people were hesitant about attending training, but after the first session, they couldn't wait to go back for more!

With your energetic and humorous style, you made learning a fun-filled adventure. If there is any negative with you, it would have to be that you’re a hard act to follow! You set the bar pretty high and the instructors that follow come off a distant second at best.

You are, most certainly, in a league of your own.”

Ron Spry, HR Manager, Collins & Aikman Products Company

"Cheri,

Hi, my name is Mark and I work at Saturn. I just came out of your Conflict Resolution class. I just wanted to tell you that I've had many, many classes here at Saturn (we have to get 92 hrs of training each calendar year).

You are without a doubt the most pleasant, genuine teacher I've ever had. It is easy to see how passionate you are in your teaching.

Keep up the great work."

Mark Glenn, General Motors

“When it comes to being a speaker’s coach, Cheri gets Five Stars from me!

As a great speaker, presenter and facilitator herself, Cheri has a pragmatic approach to training and coaching others, whether they are just starting out in the business or are more experienced and want to brush up on their skills.

Cheri’s coaching style allowed me to maintain my own unique sense of style, while at the same time developing the essential skills I needed to become a successful speaker and facilitator myself.

Thanks, Cheri, for an experience that changed my life forever.”

Bill Mulvihill, Past Student

"Cheri,

I just wanted to say I loved the course!

I have taken a number of General Motors Distance Learning classes, and yours was great!

You were so comfortable talking to the camera and responding to the people who called in. I liked the way you brought so many real-life experiences into your talk. I also thought you did well at presenting the material in the book, not just reading it word for word.

The real-life videos and martial arts examples also gave another dimension to the class. I learned a lot from the course and will no doubt have opportunities to put some (if not all) of these skills to work.

Thanks!"

Elaine Muntz, General Motors

“If you want a dynamo who’s one of the best in the business, you need Cheri on your team!

I’ve had the privilege of working with Cheri for over 10 years. She’s not only passionate, creative, funny, and intensely interested in others, but she beautifully weaves those qualities into all of her training and coaching sessions, leaving participants entertained, energized and empowered.

Without fail, she produces positive, lasting change for the organization and people she’s working with.

If I were you, I’d hire Cheri in a heartbeat.”

Paul Lee Marr, President, Paul Lee Marr Productions

"Almost seven years ago the Shopcraft Training group from Union Pacific started working with a new (to us) system for distance learning. The "One Touch" system showed lots of potential, but we were having some difficulties in several areas. In our search for help we contacted several consultant groups and decided on Cheri (then one of the squares of "C-Squared).

What a terrific decision on our part. Cheri's in-depth knowledge, presentation skills and enthusiasm for training and in particular distance learning are fantastic. She brought in what I have since come to refer to as "Consulting that really stuck!"

Let me quickly explain; One of the primary components that Cheri provided, and taught us to use, was a "Training Media Selection Guide." That was almost eight years ago, and it remains one of our most valuable tools. In my 25 years of training and working with numerous consultants that's a record. The longevity of this tool testifies to it's quality and the quality of Cheri's work and her expertise.

Thanks, Cheri - the tool and instruction you provided to Union Pacific continues to make a difference in our processes."

Rich Thiele, Manager Shopcraft Training, Union Pacific Railroad

"Dear Cheri,

I wanted to let you know how much I enjoyed the team-building session you conducted for our diverse group at Maritz Learning. It was evident from the beginning that this session would be fun and interactive. The exercise about building a house that revealed personality characteristics was a great way to understand and appreciate our differences without taking a long and involved survey. It kept the energy high.

This was also a good way to introduce the discussion of specific strategies for us to work together more harmoniously.

The whole session was informative and conducive to learning. It was definitely worth our time and I would recommend that we have you back.

Thank you for the energy and effort you put into making this a memorable experience."

Linda Limbers Mitchell, Certified Master Executive Coach, Author of "Choose Change . . . before Change Chooses You!"

"There's only one thing I can say about your outstanding presentation and it's this -- will you please come back?

You made us laugh, you made us think and above all, you delivered a powerful message that provided us with the tools we need to take charge and change our lives for the better. Incredible!

Keep shining your light of creative energy, Cheri!"

Nancy J. Gulda, Kensington Community Church

"On behalf of the Automotive Faculty at Seminole Community College, please accept our heartfelt gratitude and sincere appreciation for the seminar you delivered to our technical trainers.

It's not easy to change, and you challenged us to not only enhance our teaching style, but gave us practical tools to improve our skills as teaching professionals.

Our warmest thanks for being such a large part of our success!"

Michael Griffin, Dept. Chair for Automotive Technology,
Seminole Community College

"Dear Cheri, many thanks to you for a truly customized training that went above and beyond our expectations. Your delivery was highly motivating and kept the group involved!

Here are some examples of the feedback we received that may be of interest to you:

'Cheri style was positive and enthusiastic... she really kept everyone's attention!'

'The resources she gave us were very helpful and appreciated'

'I really enjoyed the training'

'Cheri showed us many techniques for communicating and connecting with resistant people!'

It was a real pleasure working with you!"

Peggy J. Akrigg, Director, Family Learning Services
Margaret A. Huggard, President, CEO, Catholic Social Services

Three Real Life Success Stories

ake a look at just a few of the clients who have hired Cheri to deliver their programs -- with life-changing results:

aving never facilitated a training session to a room full of "bankers" before, Cheri accepted the challenge and began building a strategy to create immediate rapport and trust with a group she was warned would be stuffy, linear and boring.

PROJECT GOAL: To lead an intensive three-day workshop designed to teach branch Managers and Supervisors the attitude and skills necessary to measurably improve sales and customer service.

WHAT MADE THIS A SUCCESS: Cheri developed a learning strategy for this group that capitalized on their strengths while using humor and interactive experiences to drive the learning home. This three-month project was completed to the delight of everyone involved -- especially the client. Cheri had facilitated a wildly successful 3-day marketing and sales seminar that audience members described as "unforgettable."

A personal note from Cheri: The stereotype has been broken forever. Whoever said that bankers were boring didn't meet the leaders from Standard Federal. Being involved with this project was a privilege from beginning to end.

hen the phone rang asking Cheri to teach a Supervisory Series seminar to plant leadership in North Carolina, Cheri gladly accepted. Little did she know that the audience was not only negative toward training, but downright hostile.

PROJECT GOAL: Plant Managers and Supervisors were required to attend an intensive, three-part Leadership workshop series that challenged outdated paradigms of top-down leadership and replaced it with a collaborative, team-oriented style.

WHAT MADE THIS A SUCCESS: Cheri used her skills as a therapist as well as experience dealing with resistant clients to immediately break down barriers and build an open, trusting atmosphere. After the first session, participants bombarded their boss with requests for Cheri's return. After the third and final workshop, participants surprised Cheri with gifts and a dinner held in her honor.

A personal note from Cheri: My experience with these phenomenal people reminded me that there is no need to motivate people to learn. If you take the time to discover where people hurt and then create an optimal learning environment, the innate human need to grow simply takes over. People naturally motivate themselves.

aybe it was because Cheri drove a Bravada or maybe it was because her face was well known on the General Motors University Distance Learning Network and they couldn't find anyone else.

Either way, Cheri was more than happy to host the Bravada Launch broadcast for what turned out to be an amazing and impressive Bravada management team.

PROJECT GOAL: This interactive distance learning program was designed by to inform sales people across the country of the hottest and most up-to-date information on this new and exciting vehicle.

WHAT MADE THIS A SUCCESS: Hundreds of participants tuned in to not only learn the essentials needed to sell this little SUV, but cash in on a chance to speak directly to the key players responsible for its success. Participants burned the phone lines with questions!