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Leading During Challenging and Changing Times

Course Description

This award-winning course was specifically developed to address the critical and immediate psychological and emotional needs of workers in highly volatile, rapidly changing work environments.

For example, by the end of August 2008, Ford Motor Company will have cut approximately 20% of its salaried work force. By 2012, it will close 16 plants impacting over 1,100 people. To add further anxiety to an already stressed workforce, foreclosure rates in Michigan have never been higher. Even more sadly, recent Gallop poll survey results revealed that 83% of respondees felt completely “disengaged” at work.

These may sound like negative statistics, but nothing could be further from the truth. They also describe a powerful opportunity – an opportunity to strengthen our leadership skills by developing a powerful mindset to skillfully and courageously deal head-on with the inevitable stress that change and loss brings and as a result, emerge stronger and than ever.

Learning Objectives

By attending this highly experiential seminar, participants will be able to:

• Articulate the most common missing, critical ingredient to manage stress and radical organizational change
• State Kotter’s Eight-Step Model of Change
• Describe six danger areas to watch that sabotage performance
• Understand how stress affects employee performance emotionally, physically and behaviorally
• Use powerful communication techniques to overcome people’s natural resistance to change
• Recognize key non-verbal messages and body language cues that signal distress
• Use psychological, scientifically-proven strategies to control their mind and emotions
• Apply their knowledge of stress and change when communicating with angry, depressed or stressed co-workers

Course Length

From two-eight hours, depending on participant workload and availability.

Who Should Attend

Anyone who works in a volitile or rapidly changing industry and is experiencing the effects of stress and its negative impact on job performance.